Privacy Statement

Your privacy on this website

This website is operated and maintained by Akzo Nobel Surface Chemistry LLC (hereafter "we," “us” or “our”). We are the controller of the processing of all personal data collected through this website.

The primary purpose of this website is to be a dynamic resource and business tool so that we can offer our products to you. The following provides an overview of how we protect your privacy during your visit.

What information do we collect?

Information on this website is collected in two ways: directly (e.g. when you provide information on various pages of this website) and indirectly (e.g. through our website's technology). This is further explained below.

We collect information that you voluntarily submit it to us, e.g. by completing forms on this website, by registering to place orders on this website, by placing orders on this website or by participating in an online survey. It is completely up to you whether or not you want to provide such information, but failure to provide it may result in your inability to access or use features of this website. Information that is collected may include (without limitation): your name, your company name and address, your email address, telephone number and other contact details, products you search for, products you view, products you order, your intended use or application for products, your anticipated requirements for products, your anticipated purchases of products, your company’s ship to address, and your company’s billing information.

We collect information indirectly through our Internet access logs. This information may include (without limitation) your Internet Protocol (IP) address, the identity of your internet service provider, the name and version of your operating system and browser, the date and time of your visit, the page that linked you to this website, and the pages you visit from this website.


We also collect information through the use of cookies. Cookies are small files of information that save to your hard drive and retrieve and store information about your visit to this website and send that information back to us - for example, how you entered our website, how you navigated through the website, and what information was of interest to you. If you are uncomfortable regarding cookies use, please keep in mind you can disable cookies on your computer by changing the settings in preferences or options menu in your browser. However, if your browser does not accept cookies from this website, you may not be able to access or use all features of this website.

How do we use this information?

We use the information we collect to maintain and improve this website, to answer your questions, to provide information to you concerning our products, to make a decision whether to permit you to use features of this website (including without limitation placing orders for our products), to accept, reject and (if accepted) process your orders for our products, to make determinations regarding the extension of credit, to provide customer service and technical support, for marketing and promotional purposes, for security purposes, to comply with applicable laws, regulations, orders and other governmental requirements (including without limitation export control laws), and for other purposes related to our businesses. . 

We rely on information that you provide.  By providing information to us you warrant that it is truthful, complete and not misleading.  By providing information to us concerning your company or third parties you warrant to us that you have authority to provide that information.  By placing orders for your company you warrant to us that you have authority to place such orders and that the orders are binding on your company.

Will we share this with outside parties?

As part of a global organization, data we collect may be transferred internationally throughout our worldwide organization. We do not sell the information we collect through this website to third parties. We do, however, share the information we collect through this website with third parties for purposes related to our businesses. Such third parties may include (without limitation) our affiliates, contractors, agents, distributors, suppliers, insurers, carriers, and advisors.  If we are required to do so by law, subpoena or other legal or regulatory requirement, data may be provided to government agencies, courts or third parties. 

Where do we store data? 

Data may be stored and/or processed in a country other than the one you reside in. We will ensure that if your data is transferred to another country, it will continue to receive protection required by applicable laws.

Your rights regarding personal data

Applicable law may give you the right to access, rectify and erase your personal data or to restrict or object to the use of your personal data. Also, may give you the right to obtain a copy of the personal data provided to us. In addition to that you may at any time withdraw your consent to our use of your personal data.  Withdrawal of your consent will not affect the lawfulness of the processing based on your consent before the withdrawal.

What about sensitive personal data?

We are the controller of the processing of all sensitive personal data collected through this website. We do not generally seek to collect sensitive personal data through this website. If we do seek to collect such data, we will ask you to consent to our use of the data. We may collect sensitive personal data incidentally. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law. "Sensitive personal data" means the categories of personal data identified by applicable data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent. These categories typically include personal identity numbers and data about personality and private life, racial or ethnic origin, nationality, political opinions, membership in political parties or movements, religious, philosophical or other similar beliefs, membership in a trade union or profession or trade association, physical or mental health, genetic code, addictions, sexual life, property matters, or criminal record (including information about suspected criminal activities).

The transfer, storage and processing of sensitive personal data collected through this website is secured by means of current, usual technical measures. In general, we will not retain sensitive personal data that is obtained through this website for a period longer than is necessary for achieving the purposes for which it was collected, or as long as the law prescribes.

Information transmitted via the Internet

Information sent over the Internet may be accessible to, or intercepted by, third parties.  We take no precaution to protect information before it reaches us.  We make no warranty that transmission of information over the Internet is safe or secure or that information transmitted by you to us will not be accessible to, or intercepted by, third parties. 

Google Analytics terms of service

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Changes to this Privacy Statement

We reserve the right to modify this Privacy Statement and related business practices at any time and without prior notice, by posting a revised version on this website. These changes will be effective as of the date we post a revised version on this website.

Who to address regarding questions

Questions regarding our processing of data may be addressed to